Watkins, Steve, 1970-

ISO 9001 : 2015 : a pocket guide / Steve Watkins and Nick Orchiston. - 1 online resource (1 volume) - JSTOR eBooks .

Includes bibliographical references.

Designed to help ensure the quality of your products and services, increase customer satisfaction, and enhance your business' efficiency, this concise, handy guide includes a brief history of quality management and ISO 9001; useful definitions of terminology; requirements for a QMS; some of the myths surrounding ISO 9001 certification; and more. --



CL0500000742 Safari Books Online


Computer security--Standards.
Data protection--Standards.


Electronic books.

TS156.6

657/.45