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Operational Auditing : Principles and Techniques for a Changing World.

By: Murdock, Hernan.
Material type: TextTextSeries: eBooks on Demand.Internal Audit and IT Audit: Publisher: Boca Raton : CRC Press, 2016Copyright date: ©2016Description: 1 online resource (350 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9781498746427.Subject(s): AuditingGenre/Form: Electronic books.Additional physical formats: Print version:: Operational Auditing : Principles and Techniques for a Changing WorldDDC classification: 657/.458 Online resources: Click here to view this ebook.
Contents:
Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Author -- 1: Definition, Characteristics, and Guidance -- Introduction -- Definition and Characteristics of Operational Auditing -- The Other Parts of the Definition -- The Risk-Based Audit -- Auditing Beyond Accounting, Financial, and Regulatory Requirements -- The Value Auditors Provide -- Identifying Operational Threats and Vulnerabilities -- The Skills Required for Effective Operational Audits -- Integrated Auditing -- The Standards -- Summary -- Questions -- 2: Objectives and Phases of Operational Audits -- Introduction -- Key Objectives of Operational Audits -- Phases of the Operational Audit -- Planning -- What Must Go Right for Them to Succeed? -- Risk Factors -- Fieldwork -- Types of Audit Evidence -- Testimonial -- Observation -- Document Inspection -- Recalculation/Reperformance -- Professional Skepticism -- Workpapers -- Flowcharts -- Internal Control Questionnaire -- Condition of Workpapers -- Electronic Workpapers -- Reporting -- Follow-Up -- Metrics -- People, Processes, and Technology -- Summary -- Questions -- 3: Risk Assessments -- Introduction -- Risk Assessments -- Identification of Risks -- Measurement of Risks -- The Risk Matrix -- Assessing Risk and Control Types -- The Importance of CSAs -- Business Activities and Their Risk Implications -- Future Challenges and Risk Implications -- Summary -- Questions -- 4: The 7 Es -- Introduction -- The 7 Es -- Effectiveness -- Efficiency -- Economy -- Excellence -- Ethics -- Equity -- Ecology -- Implications for Internal Auditors -- Summary -- Questions -- 5: Control Frameworks -- Introduction -- Control Frameworks -- The COSO Frameworks: ICF and ERM -- Control Environment -- Communication, Consistency, and Belief in the Message -- Form over Substance -- Entity Level Controls -- Tone in the Middle.
Risk Assessment -- Business and Process Risk -- Technological and Information Technology Risks -- Control Activities -- Information and Communication -- Monitoring Activities -- IT and Its Impact on Organizational Success -- COBIT and GTAG -- ISO -- ITIL -- CMMI -- Summary -- Questions -- 6: Tools -- Introduction -- Histograms -- Control Chart -- Pareto Chart -- Cause and Effect (Fishbone, Ishikawa) Diagram -- Force Field Analysis -- Flowchart/Process Flow Map/Value Stream Map -- Common Process Improvement Areas -- Takt Time -- Eight Areas of Waste -- Affinity Diagram/KJ Analysis -- Check Sheet -- Scatter Diagram -- 5S -- Seiton -- Seiri -- Seiso -- Seiketsu -- Shitsuke -- RACI Diagram -- Responsible -- Accountable (Also Approver) -- Consulted -- Informed -- How to Construct a RACI Chart -- Communications Plan -- Communications Matrix -- Suppliers, Inputs, Process, Outputs, and Customers Map -- Poka Yoke/Mistake Proofing -- Benchmarking -- Five Whys -- Work Breakdown Structure -- Summary -- Questions -- 7: Eight Areas of Waste -- Introduction -- Eight Areas of Waste -- Overproduction -- Waiting -- Transporting -- Unnecessary Paperwork or Processing -- Unnecessary Inventory -- Excess Motion -- Defects -- Underutilized Employees -- Identifying, Assessing, and Preventing the Occurrence of Muda -- Summary -- Questions -- 8: Quality Control -- Introduction -- Understanding Assertions and Using Quality Improvement Methodologies -- The Link between Process Weaknesses and Internal Control -- Six Sigma and Lean Six Sigma -- ISO 9000 and ISO 31000 -- Summary -- Questions -- 9: Documenting Issues -- Introduction -- Using the CCCER/5C Model to Document Findings -- Criteria -- Condition -- Cause -- Effect -- Recommendation -- Making Findings and Recommendations Persuasive -- Using Quantitative Methods to Improve the Quality and Impact of Audit Findings.
Persuasion and Diversion -- Developing Useful, Pragmatic, and Effective Recommendations for Corrective Action -- Summary -- Questions -- 10: Continuous Monitoring -- Introduction -- Continuous Auditing of High-Risk Activities -- Data Analysis Software Applications -- Using CAATTs to Achieve Operational Excellence -- CCM and CCA -- Summary -- Questions -- 11: Change Management -- Introduction -- Identifying and Introducing Adaptive and Innovative Changes -- Eight-Step Model -- Unfreeze, Change, and Refreeze -- Plan-Do-Check-Act -- Project Risk Assessment and the Risk of Failure -- Understanding and Managing Resistance to Change -- The Big Three: People, Process, and Technology -- Dysfunctions -- Summary -- Questions -- 12: Project Management -- Introduction -- Project Management -- Unique -- Temporary -- Project Phases -- Initiation -- Planning -- Executing -- Closing -- Monitoring and Controlling -- Keys to Success and Reasons IT Projects Fail -- Project Selection -- Project Metrics -- Project Software -- Summary -- Questions -- 13: Auditing Business Functions and Activities -- Introduction -- Project Management -- Contracts and Contracting -- Purchasing, Vendor Selection, and Management -- Bidding -- Pricing -- Product Receipt (Quality) -- Human Resources -- Recruitment -- Training and Development -- Employee Benefits -- Employee Termination -- Employee Evaluations -- Accounting, Finance, and Treasury Operations -- Treasury -- Payroll -- Accounts Payable -- Accounts Receivable -- Fixed Assets -- Inventory -- Information Technology -- IT Processing Operations -- Backups and Storage -- IT Access -- Personal Devices -- Systems Development -- Foundations -- Auditing Management -- Ethics Hotlines -- Production -- 14: The Toyota Production System -- Introduction -- The 14 Principles -- Conclusion -- Questions -- 15: Conclusion.
Using Operational Audits to Help Reposition the Internal Audit Function -- Developing Operational Talent -- Transformation: Becoming Trusted Advisors -- Applying Consulting Skills Effectively during Operational Audits -- Operational Excellence and Cultural Transformation: Role of Internal Audit -- Bibliography -- Index.
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Item type Current location Call number URL Status Date due Barcode
Electronic Book UT Tyler Online
Online
HF5668.25.M873 2017 (Browse shelf) http://ebookcentral.proquest.com/lib/uttyler/detail.action?docID=4732248 Available EBC4732248

Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Author -- 1: Definition, Characteristics, and Guidance -- Introduction -- Definition and Characteristics of Operational Auditing -- The Other Parts of the Definition -- The Risk-Based Audit -- Auditing Beyond Accounting, Financial, and Regulatory Requirements -- The Value Auditors Provide -- Identifying Operational Threats and Vulnerabilities -- The Skills Required for Effective Operational Audits -- Integrated Auditing -- The Standards -- Summary -- Questions -- 2: Objectives and Phases of Operational Audits -- Introduction -- Key Objectives of Operational Audits -- Phases of the Operational Audit -- Planning -- What Must Go Right for Them to Succeed? -- Risk Factors -- Fieldwork -- Types of Audit Evidence -- Testimonial -- Observation -- Document Inspection -- Recalculation/Reperformance -- Professional Skepticism -- Workpapers -- Flowcharts -- Internal Control Questionnaire -- Condition of Workpapers -- Electronic Workpapers -- Reporting -- Follow-Up -- Metrics -- People, Processes, and Technology -- Summary -- Questions -- 3: Risk Assessments -- Introduction -- Risk Assessments -- Identification of Risks -- Measurement of Risks -- The Risk Matrix -- Assessing Risk and Control Types -- The Importance of CSAs -- Business Activities and Their Risk Implications -- Future Challenges and Risk Implications -- Summary -- Questions -- 4: The 7 Es -- Introduction -- The 7 Es -- Effectiveness -- Efficiency -- Economy -- Excellence -- Ethics -- Equity -- Ecology -- Implications for Internal Auditors -- Summary -- Questions -- 5: Control Frameworks -- Introduction -- Control Frameworks -- The COSO Frameworks: ICF and ERM -- Control Environment -- Communication, Consistency, and Belief in the Message -- Form over Substance -- Entity Level Controls -- Tone in the Middle.

Risk Assessment -- Business and Process Risk -- Technological and Information Technology Risks -- Control Activities -- Information and Communication -- Monitoring Activities -- IT and Its Impact on Organizational Success -- COBIT and GTAG -- ISO -- ITIL -- CMMI -- Summary -- Questions -- 6: Tools -- Introduction -- Histograms -- Control Chart -- Pareto Chart -- Cause and Effect (Fishbone, Ishikawa) Diagram -- Force Field Analysis -- Flowchart/Process Flow Map/Value Stream Map -- Common Process Improvement Areas -- Takt Time -- Eight Areas of Waste -- Affinity Diagram/KJ Analysis -- Check Sheet -- Scatter Diagram -- 5S -- Seiton -- Seiri -- Seiso -- Seiketsu -- Shitsuke -- RACI Diagram -- Responsible -- Accountable (Also Approver) -- Consulted -- Informed -- How to Construct a RACI Chart -- Communications Plan -- Communications Matrix -- Suppliers, Inputs, Process, Outputs, and Customers Map -- Poka Yoke/Mistake Proofing -- Benchmarking -- Five Whys -- Work Breakdown Structure -- Summary -- Questions -- 7: Eight Areas of Waste -- Introduction -- Eight Areas of Waste -- Overproduction -- Waiting -- Transporting -- Unnecessary Paperwork or Processing -- Unnecessary Inventory -- Excess Motion -- Defects -- Underutilized Employees -- Identifying, Assessing, and Preventing the Occurrence of Muda -- Summary -- Questions -- 8: Quality Control -- Introduction -- Understanding Assertions and Using Quality Improvement Methodologies -- The Link between Process Weaknesses and Internal Control -- Six Sigma and Lean Six Sigma -- ISO 9000 and ISO 31000 -- Summary -- Questions -- 9: Documenting Issues -- Introduction -- Using the CCCER/5C Model to Document Findings -- Criteria -- Condition -- Cause -- Effect -- Recommendation -- Making Findings and Recommendations Persuasive -- Using Quantitative Methods to Improve the Quality and Impact of Audit Findings.

Persuasion and Diversion -- Developing Useful, Pragmatic, and Effective Recommendations for Corrective Action -- Summary -- Questions -- 10: Continuous Monitoring -- Introduction -- Continuous Auditing of High-Risk Activities -- Data Analysis Software Applications -- Using CAATTs to Achieve Operational Excellence -- CCM and CCA -- Summary -- Questions -- 11: Change Management -- Introduction -- Identifying and Introducing Adaptive and Innovative Changes -- Eight-Step Model -- Unfreeze, Change, and Refreeze -- Plan-Do-Check-Act -- Project Risk Assessment and the Risk of Failure -- Understanding and Managing Resistance to Change -- The Big Three: People, Process, and Technology -- Dysfunctions -- Summary -- Questions -- 12: Project Management -- Introduction -- Project Management -- Unique -- Temporary -- Project Phases -- Initiation -- Planning -- Executing -- Closing -- Monitoring and Controlling -- Keys to Success and Reasons IT Projects Fail -- Project Selection -- Project Metrics -- Project Software -- Summary -- Questions -- 13: Auditing Business Functions and Activities -- Introduction -- Project Management -- Contracts and Contracting -- Purchasing, Vendor Selection, and Management -- Bidding -- Pricing -- Product Receipt (Quality) -- Human Resources -- Recruitment -- Training and Development -- Employee Benefits -- Employee Termination -- Employee Evaluations -- Accounting, Finance, and Treasury Operations -- Treasury -- Payroll -- Accounts Payable -- Accounts Receivable -- Fixed Assets -- Inventory -- Information Technology -- IT Processing Operations -- Backups and Storage -- IT Access -- Personal Devices -- Systems Development -- Foundations -- Auditing Management -- Ethics Hotlines -- Production -- 14: The Toyota Production System -- Introduction -- The 14 Principles -- Conclusion -- Questions -- 15: Conclusion.

Using Operational Audits to Help Reposition the Internal Audit Function -- Developing Operational Talent -- Transformation: Becoming Trusted Advisors -- Applying Consulting Skills Effectively during Operational Audits -- Operational Excellence and Cultural Transformation: Role of Internal Audit -- Bibliography -- Index.

Description based on publisher supplied metadata and other sources.

Author notes provided by Syndetics

<p>Hernan Murdock is the president of Murdock Global Advisors, an internal audit, corporate governance, and human capital consulting firm. Previously, he was the director of training and development at a global internal audit firm. He has performed audit and consulting projects for clients in the manufacturing, transportation, high tech, education, insurance and power generation industries.Dr. Murdock is a senior lecturer at Northeastern University where he teaches management, leadership and ethics and frequently teaches courses for the MIS Training Institute. He is the author of 10 Key Techniques to Improve Team Productivity and Using Surveys in Internal Audits, both published by the IIA Research Foundation. He has also written articles and book chapters on whistleblowing programs, international auditing, mentoring programs, fraud, deception, corporate social responsibility, and behavioral profiling. He has delivered seminars and invited talks, and made numerous presentations at internal audit, academic and government functions in North America, Latin America, Europe and Africa.</p>

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