Normal view MARC view ISBD view

Design and Development of Knowledge Management for Manufacturing : Framework, Solution and Strategy.

By: Ganesh, K.
Contributor(s): Mohapatra, Sanjay | Nagarajan, S.
Material type: TextTextSeries: eBooks on Demand.Publisher: Cham : Springer, 2013Copyright date: ©2014Edition: 1st ed.Description: 1 online resource (208 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9783319028927.Subject(s): Economics.;Industrial engineering.;Industrial organization (Economic theory)Genre/Form: Electronic books.Additional physical formats: Print version:: Design and Development of Knowledge Management for Manufacturing : Framework, Solution and StrategyDDC classification: 658.4038 Online resources: Click here to view this ebook.
Contents:
Intro -- Preface -- Chapter Contents of the Book -- Contents -- Abbreviations -- List of Figures -- List of Tables -- Chapter 1: Introduction -- 1.1 Knowledge Management (KM) -- 1.2 Objectives, Usefulness, Drivers, and Processes of KM -- 1.3 Importance and Implementation of KM -- 1.4 Motivation of Research -- 1.5 Scope of the Present Study -- Chapter 2: Literature Review -- 2.1 Survey Overview -- 2.1.1 KM in India -- 2.1.2 Background for Detailed Survey -- 2.2 Readiness Assessment -- 2.3 Behavior Assessment -- 2.3.1 Relevant Research of Behavior in Aspect of Business Innovation and Research -- 2.4 Taxonomy and Technology Architecture -- 2.5 Process, Environment, Reward, and Communication Design -- 2.6 Learning Design -- 2.7 Balanced Scorecard -- 2.8 Vendor-Managed Inventory -- 2.8.1 Single Vendor and Single Buyer with Deterministic Demand -- 2.8.2 Single Vendor and Single Buyer with Stochastic Demand -- 2.8.3 Single Vendor and Multiple Buyer with Deterministic Demand -- 2.8.4 Single Vendor and Multiple Buyer with Stochastic Demand -- 2.8.5 Empirical Analyses/Case Studies -- 2.9 Observations and Research Gap -- 2.10 Summary -- Chapter 3: Readiness Assessment for Knowledge Management Solution Implementation -- 3.1 Introduction -- 3.2 Research Gap Based on Literature -- 3.3 Research Process and Methodology -- 3.4 Case Study Demonstration -- 3.5 Managerial Implications -- 3.6 Conclusions -- Chapter 4: Behavior Assessment for Knowledge Management Solution Implementation -- 4.1 Introduction -- 4.2 Research Gap Based on Literature -- 4.3 Research Process and Methodology -- 4.4 Case Study Demonstration -- 4.4.1 Interpretations of Behavior Assessment of the Case Study -- 4.5 Managerial Implications -- 4.6 Summary -- Chapter 5: Taxonomy and Technology Architecture for Knowledge Management Solution Implementation -- 5.1 Introduction.
5.2 Research Gap Based on Literature -- 5.3 Research Process and Methodology -- 5.4 Case Study Demonstration -- 5.4.1 Taxonomy Architecture -- 5.4.1.1 Taxonomy Architecture for Structured Knowledge -- 5.4.1.2 Taxonomy Architecture for Unstructured Knowledge -- 5.4.2 Metadata -- 5.4.3 Technology Architecture -- 5.4.3.1 Functional Features -- 5.4.3.2 Administrative/Operational Features -- 5.4.3.3 Architecture Features -- 5.4.3.4 Integration Features -- 5.4.3.5 User Interface and Navigation Features -- 5.4.3.6 Security Features -- 5.4.3.7 Documentation and Help Features -- 5.5 Summary -- Chapter 6: Process Design for Knowledge Management Solution Implementation -- 6.1 Introduction -- 6.2 Research Gap Based on Literature -- 6.3 Research Process and Methodology -- 6.4 Case Study Demonstration -- 6.4.1 Process Design Development -- 6.4.1.1 Knowledge Capture -- 6.4.1.2 Knowledge Storage -- 6.4.1.3 Knowledge Retrieval -- 6.4.1.4 Knowledge Administration -- 6.4.2 Key Performance Indicators (KPI) Design -- 6.4.3 KM Organization Structure Design -- 6.4.3.1 Roles and Responsibilities -- 6.4.4 KM Reward Design with Incentive Plan and Matrices -- 6.4.5 Communication Plan and Design -- 6.5 Summary -- Chapter 7: Learning Design for Knowledge Management Solution Implementation -- 7.1 Introduction -- 7.1.1 Organizational Learning -- 7.1.2 Learning Organization -- 7.1.3 Knowledge Management -- 7.2 Learning Culture -- 7.3 Research Gap Based on Literature -- 7.4 Research Process and Methodology -- 7.4.1 Delphi Analysis -- 7.4.2 The Conceptual Model -- 7.4.3 Construct Definitions -- 7.4.3.1 Organizational Learning -- 7.4.3.2 Expert Management System -- 7.4.3.3 Communities of Practice -- 7.4.3.4 Mentoring -- 7.4.3.5 E-Learning -- 7.4.3.6 Process Performance Indicators -- 7.4.3.7 Financial Performance Indicators -- 7.4.3.8 Strategic Performance Indicators.
7.4.3.9 Marketing Performance Indicators -- 7.4.4 Hypotheses -- 7.4.5 Research Methodology -- 7.4.5.1 Sampling and Data Collection -- 7.4.5.2 Construct Testing -- 7.4.5.3 Reliability Testing -- 7.5 Empirical Analysis and Results -- 7.5.1 Survey Findings -- 7.6 Managerial Implications -- 7.7 Summary -- Chapter 8: Balanced Scorecard Framework for Knowledge Management Solution Implementation -- 8.1 Introduction -- 8.1.1 Objective for Strategy Planning -- 8.1.2 Methods of Strategy Planning -- 8.1.3 Team for Strategy Planning -- 8.1.4 Need for Tool to Assess the Planning -- 8.1.5 Meaning of BSC -- 8.1.6 BSC Concepts -- 8.1.7 Architecture of the BSC -- 8.1.8 BSC Architecture Modules -- 8.1.9 Process to Implement the BSC -- 8.1.10 Need for the Strategy -- 8.2 Research Gap Based on Literature -- 8.3 Research Process and Methodology -- 8.4 Case Study Demonstration -- 8.4.1 Period of Study -- 8.4.2 Data Particulars and Analysis -- 8.4.3 Scope of the Study -- 8.4.4 ESICO Global Presence -- 8.4.5 Infrastructure -- 8.4.6 Product Range -- 8.4.7 Adherence to Delivery -- 8.4.8 Customer Complaint Rate -- 8.4.9 Customer Complaint Resolution Time -- 8.4.10 Linkage with Corporate Strategy -- 8.4.11 Findings of the Case Study -- 8.4.11.1 Adherence to Delivery -- 8.4.11.2 Customer Complaint Rate -- 8.4.11.3 Customer Complaint Resolution Time -- 8.4.12 Recommendations for the Case Study -- 8.4.13 Enhance Strategic Feedback and Learning -- 8.4.14 Fundamental Design Concepts -- 8.4.14.1 Objective of Data Flow Diagram -- 8.4.15 Database Design Process -- 8.4.16 Implementation and Maintenance -- 8.4.17 System Security Measures -- 8.5 Summary -- Chapter 9: Vendor Management Framework for Knowledge Management Solution Implementation -- 9.1 Introduction -- 9.1.1 Benefits for Suppliers -- 9.1.2 Benefits for Retailers -- 9.1.3 End User Benefits.
9.1.4 Benefits for the Entire Supply Chain -- 9.1.5 Major Limitations and Risks in a VMI System -- 9.1.6 Key Issues in Design and Implementation of VMI -- 9.2 Research Gap Based on Literature -- 9.3 Research Process and Methodology -- 9.4 Case Study Demonstration -- 9.4.1 Corporation A Group -- 9.4.2 Corporation X -- 9.4.3 Quality Assurance -- 9.4.4 Study of Existing VMI Model -- 9.4.5 Existing Model at Corporation -- 9.4.6 Problems in Existing VMI Model -- 9.4.7 Key Findings from the Study -- 9.4.8 Different Methods of Information Sharing -- 9.4.9 Design of VMI: A Five-Step Process -- 9.4.10 Activities Involved in Implementation Process -- 9.4.11 Benchmarking VMI -- 9.4.12 Supplier Segmentation -- 9.4.13 Empirical Model of Supplier Segmentation -- 9.4.14 Customer Business Processes -- 9.4.15 Vendor Business Processes -- 9.4.16 Proposed VMI System and Necessary Steps for Implementation of VMI -- 9.5 Conclusion -- Chapter 10: Conclusions -- 10.1 Summary -- 10.2 Scope for Further Work -- References -- Index.
Summary: This book examines the modules/elements required before implementing knowledge management solutions in a typical manufacturing and service industry. It includes case studies to demonstrate the global design and approach for knowledge management strategy.
Tags from this library: No tags from this library for this title. Log in to add tags.
Item type Current location Call number URL Status Date due Barcode
Electronic Book UT Tyler Online
Online
HF4999.2-6182 (Browse shelf) https://ebookcentral.proquest.com/lib/uttyler/detail.action?docID=1592311 Available EBC1592311

Intro -- Preface -- Chapter Contents of the Book -- Contents -- Abbreviations -- List of Figures -- List of Tables -- Chapter 1: Introduction -- 1.1 Knowledge Management (KM) -- 1.2 Objectives, Usefulness, Drivers, and Processes of KM -- 1.3 Importance and Implementation of KM -- 1.4 Motivation of Research -- 1.5 Scope of the Present Study -- Chapter 2: Literature Review -- 2.1 Survey Overview -- 2.1.1 KM in India -- 2.1.2 Background for Detailed Survey -- 2.2 Readiness Assessment -- 2.3 Behavior Assessment -- 2.3.1 Relevant Research of Behavior in Aspect of Business Innovation and Research -- 2.4 Taxonomy and Technology Architecture -- 2.5 Process, Environment, Reward, and Communication Design -- 2.6 Learning Design -- 2.7 Balanced Scorecard -- 2.8 Vendor-Managed Inventory -- 2.8.1 Single Vendor and Single Buyer with Deterministic Demand -- 2.8.2 Single Vendor and Single Buyer with Stochastic Demand -- 2.8.3 Single Vendor and Multiple Buyer with Deterministic Demand -- 2.8.4 Single Vendor and Multiple Buyer with Stochastic Demand -- 2.8.5 Empirical Analyses/Case Studies -- 2.9 Observations and Research Gap -- 2.10 Summary -- Chapter 3: Readiness Assessment for Knowledge Management Solution Implementation -- 3.1 Introduction -- 3.2 Research Gap Based on Literature -- 3.3 Research Process and Methodology -- 3.4 Case Study Demonstration -- 3.5 Managerial Implications -- 3.6 Conclusions -- Chapter 4: Behavior Assessment for Knowledge Management Solution Implementation -- 4.1 Introduction -- 4.2 Research Gap Based on Literature -- 4.3 Research Process and Methodology -- 4.4 Case Study Demonstration -- 4.4.1 Interpretations of Behavior Assessment of the Case Study -- 4.5 Managerial Implications -- 4.6 Summary -- Chapter 5: Taxonomy and Technology Architecture for Knowledge Management Solution Implementation -- 5.1 Introduction.

5.2 Research Gap Based on Literature -- 5.3 Research Process and Methodology -- 5.4 Case Study Demonstration -- 5.4.1 Taxonomy Architecture -- 5.4.1.1 Taxonomy Architecture for Structured Knowledge -- 5.4.1.2 Taxonomy Architecture for Unstructured Knowledge -- 5.4.2 Metadata -- 5.4.3 Technology Architecture -- 5.4.3.1 Functional Features -- 5.4.3.2 Administrative/Operational Features -- 5.4.3.3 Architecture Features -- 5.4.3.4 Integration Features -- 5.4.3.5 User Interface and Navigation Features -- 5.4.3.6 Security Features -- 5.4.3.7 Documentation and Help Features -- 5.5 Summary -- Chapter 6: Process Design for Knowledge Management Solution Implementation -- 6.1 Introduction -- 6.2 Research Gap Based on Literature -- 6.3 Research Process and Methodology -- 6.4 Case Study Demonstration -- 6.4.1 Process Design Development -- 6.4.1.1 Knowledge Capture -- 6.4.1.2 Knowledge Storage -- 6.4.1.3 Knowledge Retrieval -- 6.4.1.4 Knowledge Administration -- 6.4.2 Key Performance Indicators (KPI) Design -- 6.4.3 KM Organization Structure Design -- 6.4.3.1 Roles and Responsibilities -- 6.4.4 KM Reward Design with Incentive Plan and Matrices -- 6.4.5 Communication Plan and Design -- 6.5 Summary -- Chapter 7: Learning Design for Knowledge Management Solution Implementation -- 7.1 Introduction -- 7.1.1 Organizational Learning -- 7.1.2 Learning Organization -- 7.1.3 Knowledge Management -- 7.2 Learning Culture -- 7.3 Research Gap Based on Literature -- 7.4 Research Process and Methodology -- 7.4.1 Delphi Analysis -- 7.4.2 The Conceptual Model -- 7.4.3 Construct Definitions -- 7.4.3.1 Organizational Learning -- 7.4.3.2 Expert Management System -- 7.4.3.3 Communities of Practice -- 7.4.3.4 Mentoring -- 7.4.3.5 E-Learning -- 7.4.3.6 Process Performance Indicators -- 7.4.3.7 Financial Performance Indicators -- 7.4.3.8 Strategic Performance Indicators.

7.4.3.9 Marketing Performance Indicators -- 7.4.4 Hypotheses -- 7.4.5 Research Methodology -- 7.4.5.1 Sampling and Data Collection -- 7.4.5.2 Construct Testing -- 7.4.5.3 Reliability Testing -- 7.5 Empirical Analysis and Results -- 7.5.1 Survey Findings -- 7.6 Managerial Implications -- 7.7 Summary -- Chapter 8: Balanced Scorecard Framework for Knowledge Management Solution Implementation -- 8.1 Introduction -- 8.1.1 Objective for Strategy Planning -- 8.1.2 Methods of Strategy Planning -- 8.1.3 Team for Strategy Planning -- 8.1.4 Need for Tool to Assess the Planning -- 8.1.5 Meaning of BSC -- 8.1.6 BSC Concepts -- 8.1.7 Architecture of the BSC -- 8.1.8 BSC Architecture Modules -- 8.1.9 Process to Implement the BSC -- 8.1.10 Need for the Strategy -- 8.2 Research Gap Based on Literature -- 8.3 Research Process and Methodology -- 8.4 Case Study Demonstration -- 8.4.1 Period of Study -- 8.4.2 Data Particulars and Analysis -- 8.4.3 Scope of the Study -- 8.4.4 ESICO Global Presence -- 8.4.5 Infrastructure -- 8.4.6 Product Range -- 8.4.7 Adherence to Delivery -- 8.4.8 Customer Complaint Rate -- 8.4.9 Customer Complaint Resolution Time -- 8.4.10 Linkage with Corporate Strategy -- 8.4.11 Findings of the Case Study -- 8.4.11.1 Adherence to Delivery -- 8.4.11.2 Customer Complaint Rate -- 8.4.11.3 Customer Complaint Resolution Time -- 8.4.12 Recommendations for the Case Study -- 8.4.13 Enhance Strategic Feedback and Learning -- 8.4.14 Fundamental Design Concepts -- 8.4.14.1 Objective of Data Flow Diagram -- 8.4.15 Database Design Process -- 8.4.16 Implementation and Maintenance -- 8.4.17 System Security Measures -- 8.5 Summary -- Chapter 9: Vendor Management Framework for Knowledge Management Solution Implementation -- 9.1 Introduction -- 9.1.1 Benefits for Suppliers -- 9.1.2 Benefits for Retailers -- 9.1.3 End User Benefits.

9.1.4 Benefits for the Entire Supply Chain -- 9.1.5 Major Limitations and Risks in a VMI System -- 9.1.6 Key Issues in Design and Implementation of VMI -- 9.2 Research Gap Based on Literature -- 9.3 Research Process and Methodology -- 9.4 Case Study Demonstration -- 9.4.1 Corporation A Group -- 9.4.2 Corporation X -- 9.4.3 Quality Assurance -- 9.4.4 Study of Existing VMI Model -- 9.4.5 Existing Model at Corporation -- 9.4.6 Problems in Existing VMI Model -- 9.4.7 Key Findings from the Study -- 9.4.8 Different Methods of Information Sharing -- 9.4.9 Design of VMI: A Five-Step Process -- 9.4.10 Activities Involved in Implementation Process -- 9.4.11 Benchmarking VMI -- 9.4.12 Supplier Segmentation -- 9.4.13 Empirical Model of Supplier Segmentation -- 9.4.14 Customer Business Processes -- 9.4.15 Vendor Business Processes -- 9.4.16 Proposed VMI System and Necessary Steps for Implementation of VMI -- 9.5 Conclusion -- Chapter 10: Conclusions -- 10.1 Summary -- 10.2 Scope for Further Work -- References -- Index.

This book examines the modules/elements required before implementing knowledge management solutions in a typical manufacturing and service industry. It includes case studies to demonstrate the global design and approach for knowledge management strategy.

Description based on publisher supplied metadata and other sources.

There are no comments for this item.

Log in to your account to post a comment.