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ISO 9001 : 2015 : a pocket guide / Steve Watkins and Nick Orchiston.

By: Watkins, Steve, 1970- [author.].
Contributor(s): Orchiston, Nick [author.].
Material type: TextTextSeries: JSTOR eBooks.Publisher: Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, 2016Description: 1 online resource (1 volume).Content type: text Media type: computer Carrier type: online resourceSubject(s): Computer security -- Standards | Data protection -- StandardsGenre/Form: Electronic books.DDC classification: 657/.45 LOC classification: TS156.6Online resources: Click here to view this ebook. Summary: Designed to help ensure the quality of your products and services, increase customer satisfaction, and enhance your business' efficiency, this concise, handy guide includes a brief history of quality management and ISO 9001; useful definitions of terminology; requirements for a QMS; some of the myths surrounding ISO 9001 certification; and more. -- Edited summary from book.
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Item type Current location Call number URL Status Date due Barcode
Electronic Book UT Tyler Online
Online
TS156.6 (Browse shelf) https://ezproxy.uttyler.edu/login?url=https://www.jstor.org/stable/10.2307/j.ctt1bj4t23 Available ocn949907912

Description based on online resource; title from title page (Safari, viewed May 18, 2016).

Includes bibliographical references.

Designed to help ensure the quality of your products and services, increase customer satisfaction, and enhance your business' efficiency, this concise, handy guide includes a brief history of quality management and ISO 9001; useful definitions of terminology; requirements for a QMS; some of the myths surrounding ISO 9001 certification; and more. -- Edited summary from book.

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