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1. Customer Service Training 101 : Quick and Easy Techniques That Get Great Results.

by Evenson, Renee.

Edition: 3rd ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : AMACOM, 2017Copyright date: ©2018Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5 .E946 2018.
2. More Is More : How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences.

by Morgan, Blake.

Edition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: London : Routledge, 2017Copyright date: ©2017Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5.M664 2017.
3. Managing High-Tech Services Using a CRM Strategy.

by Blumberg, Donald F.

Edition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Baton Rouge : CRC Press, 2016Copyright date: ©2003Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5.B57 2003.
4. Excellence in Managing Worldwide Customer Relationships.

by Cook, Thomas A.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Boca Raton : CRC Press, 2016Copyright date: ©2016Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5.C6638 2017.
5. Evergreen : Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

by Fleming, Noah.

Material type: Text Text; Format: electronic available online remote Publisher: New York : AMACOM, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5 .F584 2015.
6. Value Proposition Design : How to Create Products and Services Customers Want

by Osterwalder, Alexander | Pigneur, Yves | Bernarda, Gregory.

Material type: Text Text; Format: electronic available online remote Publisher: Somerset : Wiley, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5 .O384 2015.
7. Be Your Customer's Hero : Real-World Tips & Techniques for the Service Front Lines

by Toporek, Adam.

Material type: Text Text; Format: electronic available online remote Publisher: New York : AMACOM, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5 .T664 2015.
8. Mining Latent Entity Structures.

by Wang, Chi | Han, Jiawei.

Material type: Text Text; Format: electronic available online remote Publisher: San Rafael : Morgan & Claypool Publishers, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online QA76.9 .D343.
9. Key Account Management : Strategies to Leverage Information,Technology, and Relationships to Deliver Value to Large Customers

by Le Bon, Joel | Herman, Carl.

Material type: Text Text; Format: electronic available online remote Publisher: New York : Business Expert Press, 2015Online access: Click here to view this ebook. Availability: No items available
10. Pharmaceutical Supply Chain : Drug Quality and Security Act

by Kuglin, Fred A.

Material type: Text Text; Format: electronic available online remote Publisher: Hoboken : CRC Press, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online KF27.
11. Digital Disciplines : Attaining Market Leadership via the Cloud, Big Data, Social, Mobile, and the Internet of Things

by Weinman, Joe.

Material type: Text Text; Format: electronic available online remote Publisher: Hoboken : Wiley, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.1265 .W384 2015.
12. What Great Service Leaders Know and Do : Creating Breakthroughs in Service Firms

by Heskett, James L | Sasser, W. Earl | Schlesinger, Leonard A.

Material type: Text Text; Format: electronic available online remote Publisher: Oakland : Berrett-Koehler Publishers, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5 .H474 2015.
13. Win the Customer : 70 Simple Rules for Sensational Service

by Martins, Flavio.

Material type: Text Text; Format: electronic available online remote Publisher: New York : AMACOM, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5 .M173 2015.
14. Leading the Customer Experience : Inspirational Service Leadership

by Cook, Sarah, Ms.

Material type: Text Text; Format: electronic available online remote Publisher: : Ashgate Publishing Ltd, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5 .C66355 2015.
15. Experience : The 5 Principles of Disney Service and Relationship Excellence

by Loeffler, Bruce | Church, Brian.

Material type: Text Text; Format: electronic available online remote Publisher: Somerset : Wiley, 2015Online access: Click here to view this ebook. Availability: No items available
16. Key Account Management : Strategies to Leverage Information,Technology, and Relationships to Deliver Value to Large Customers.

by Le Bon, Joel | Herman, Carl.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : Business Expert Press, 2015Copyright date: ©2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5438.8.K48.
17. Staying the Consumption Course : Exploring the Individual Lock-In Process in Service Relationships.

by Schulte, Benjamin Krischan.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Wiesbaden : Gabler, 2015Copyright date: ©2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HD28-70HF5410-5417.5.
18. Professional Services Marketing Wisdom : How to Attract, Influence and Acquire Customers Even If You Hate Selling

by Willmot, Ric.

Material type: Text Text; Format: electronic available online remote Publisher: Hoboken : Wiley, 2014Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.55 .W384 2014.
19. Super Agent : Real Estate Success At The Highest Level

by Callaway, Joseph | Callaway, JoAnn.

Material type: Text Text; Format: electronic available online remote Publisher: Hoboken : Wiley, 2014Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HD278 .C355 2014.
20. Service-Dominant Logic.

by Lavy, Sarel | Lai, Joseph | Tucker, Matthew.

Material type: Text Text; Format: electronic available online remote Publisher: Bradford : Emerald Group Publishing Limited, 2014Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HF5415.5.