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1. Selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference.

by Koo, L | Zairi, Mohamed | Douglas, Alexander | Martin, Jacques | Baccarani, Claudio.

Material type: Text Text; Format: electronic available online remote Publisher: Bradford : Emerald Group Publishing Limited, 2015Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HD62.15.
2. Performance Measurement and Management Control : Innovative Concepts & Practices

by Epstein, Marc | Manzoni, Jean-Francois | Dávila, Antonio.

Material type: Text Text; Format: electronic available online remote Publisher: Bradford : Emerald Group Publishing Limited, 2010Online access: Click here to view this ebook. Availability: Items available for loan: UT Tyler Online (1). Location(s): Online HD58.95 .W67 2010.